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Frequently Asked Questions

General Questions

Pricing & Plans

Data & Security

General Questions

Yes, we offer a free 30-day trial for the Premium plan. Once that time has lapsed, you will be able to use the “Forever Free” plan. Please see the Pricing page for more information.

You can download Givefinity for either the Apple iOS or Google Android mobile platforms.

Givefinity will let you share your volunteer experiences with your family and friends through the most popular social media channels.

If your school or organization has purchased licenses, contact a school or organization official for a code. You will then log into givefinity.com by clicking on the My Account link in the footer. Once you’re logged in, you can enter the code to unlock the Premium features.

Absolutely! We encourage you to provide us with your experiences and feedback. You can provide feedback in the Givefinity app under the Profile >> Settings >> Feedback area , or on this website here.

Pricing & Plans

We accept in-app purchases using a credit card or Apple Pay on iOS devices.

Our “Forever Free” plan is always free of charge. Our Premium plan allows for calendar integration, volunteer validation, and advanced reporting on a month-to-month basis. This charge is automatically applied each month. Please see the Pricing page for more information.

You can cancel at any time and will not be billed for subsequent months. Your subscription will automatically downgrade to our “Forever Free” subscription.

You can change your subscription at any time. If you paid for Premium, that subscription offering will not revert to the “Forever Free” plan until the month expiration date.

Data & Security

We require an email address and password in order to log in and use Givefinity. Other personal identifiable information (PII) can be optionally provided by the user in their profile. This information includes name, age, sex, phone, address, as well as volunteer supervisor name, email, and phone. We do NOT collect personal identification numbers such as social security, passport, driver’s license, taxpayer identification, patient identification, financial account, or credit card numbers.

No personal identification information is shared.

Data is encrypted at rest and in transit in order to safeguard your data to the fullest extent.

No financial information, such as credit card information, is stored or shared by Givefinity.

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