Frequently Asked Questions
About Givefinity
What is Givefinity?
Givefinity is a Community Service Intelligence Platform. Our volunteer engagement and community impact platform helps you build a meaningful record of how you give back.
Who is Givefinity for?
Givefinity is built for individual volunteers and organizations that engage people in service. Organizations can include nonprofits, K–12 schools, universities, fraternities and sororities, businesses, and other community-focused groups.
How is Givefinity different from a volunteer hour tracker?
Givefinity goes beyond recording hours. Volunteers can discover opportunities, track verified experiences, reflect on their growth, and see the skills and milestones they’re building through service. Organizations can define meaningful competencies, understand participation, and turn that activity into a clearer story of impact.
Is Givefinity available for both organizations and individual volunteers?
Yes. Individual volunteers can use Givefinity for free, while organizations can create paid accounts to manage volunteer engagement, publish opportunities, verify service, and measure collective impact.
Does Givefinity use AI?
Yes. Givefinity uses AI to help volunteers reflect on their experiences, identify skills, and turn service into clearer stories and insights. For organizations, AI can help surface patterns across volunteer activity, skills, competencies, programs, and impact so leaders can better understand and communicate what their community is accomplishing. AI supports the experience; it does not replace service verification, organizational review, or human judgment.
For Volunteers
Is Givefinity free for volunteers?
Yes! Givefinity is free for individual volunteers.
How do I track volunteer hours with Givefinity?
Add your service activities to your Givefinity account to keep your volunteer experiences organized in one place. Over time, your service history becomes a clearer picture of the causes, organizations, skills, and experiences that have shaped your impact.
How does volunteer service verification work?
Volunteers can connect their service to an organization, which can then review and verify the activity. Once verified, the service becomes part of the volunteer’s trusted record of experiences and hours.
What is an Impact Passport?
Your Givefinity Impact Passport brings your service experiences together into a meaningful record of your impact. It can help you see the organizations you’ve served, causes you care about, milestones you’ve reached, and skills you’ve developed through service.
Can I find volunteer opportunities through Givefinity?
Yes. Volunteers can discover opportunities shared through Givefinity and connect with organizations offering ways to serve.
Can I use Givefinity for school, scholarship, or service requirements?
Givefinity can help you keep an organized record of your volunteer experiences and verified service. Requirements vary by school, scholarship program, organization, or institution, so always confirm what documentation they require.
Can Givefinity help me understand the skills I build through volunteering?
Givefinity helps you see more than the number of hours you’ve completed. Your service experiences can help reveal skills, interests, milestones, leadership experiences, and causes that have become meaningful to you.
Is Givefinity built for students and minors?
Givefinity supports schools and student service programs with privacy and age-appropriate safeguards.
For Organizations
What can organizations do with Givefinity?
Organizations can use Givefinity to create and share volunteer opportunities, connect with volunteers, manage participation, verify service, aggregate volunteer activity, measure community impact, and communicate the story behind their work.
What types of organizations can use Givefinity?
Givefinity is designed for organizations that engage people in service, including nonprofits, K–12 schools, universities, Greek Life organizations, businesses, and other community-focused groups.
Can organizations publish volunteer opportunities through Givefinity?
Yes! Organizations can create and share volunteer opportunities, making it easier for people to find meaningful ways to get involved.
Can organizations verify volunteer service?
Yes. Givefinity allows participating organizations to review and verify service connected to their organization, creating clearer records for both volunteers and organizational leaders.
Can Givefinity help with reporting?
Of course! Organizations can use Givefinity data to support leadership reporting, volunteer recognition, community updates, impact summaries, and other communications that show what their people made possible.
Do volunteers have to pay to connect with our organization?
No. Individual Givefinity accounts are free for volunteers. Organizations pay for the tools that allow them to manage, connect, verify, aggregate, and report on volunteer activity.
Can schools connect service to a Portrait of a Graduate or other competency framework?
Yes. Schools and other organizations can connect service experiences to the competencies they already value, including Portrait of a Graduate frameworks, leadership competencies, AVID competencies, IB Learner Profile attributes, or a locally defined framework.
Pricing
How much does Givefinity cost?
Givefinity is free for individual volunteers. Organizations pay based on the number of volunteer licenses they need, with separate pricing for nonprofit and educational organizations and for-profit businesses.
Is Givefinity really free for individual volunteers?
Yes. Individual volunteers can use Givefinity at no cost.
How is organization pricing calculated?
Organization pricing is based on the number of volunteer licenses selected. Larger organizations can qualify for lower per-volunteer pricing through volume discounts. See pricing.
Do nonprofits and educational organizations receive different pricing?
Yes. Givefinity offers a pricing structure specifically for nonprofits and educational organizations, including K–12 schools, universities, and other eligible organizations. See pricing.
Is business pricing different from nonprofit and education pricing?
Yes. For-profit businesses have a separate organizational pricing structure designed for workplace volunteering and employee community engagement programs.See pricing.
Are volume discounts available?
Yes. The per-volunteer rate decreases at higher license volumes. You can use the Givefinity pricing calculator to see pricing based on the number of licenses your organization needs. See pricing.
Does Givefinity offer savings for longer commitments?
Yes. Organizations can receive additional savings for longer-term commitments. The pricing calculator will show how your selected commitment length affects your estimated cost. See pricing.
Accounts & Connections
How do volunteers connect with an organization?
Volunteers can connect their Givefinity account with participating organizations they serve. This allows relevant service to become part of the organization’s broader picture of volunteer engagement and community impact.
Can a volunteer connect with more than one organization?
Yes. Volunteers can build a service history that reflects experiences with multiple organizations and causes over time.
What happens when my service is connected to an organization?
Service connected with a participating organization can be reviewed and verified by that organization. It also contributes to the organization’s understanding of the collective service and impact of its community.
Does connecting with an organization erase or replace my personal service history?
No. Your Givefinity account is designed to keep your individual service experiences together while allowing relevant activity to connect with the organizations you serve.
Can a volunteer keep their history if they leave an organization?
Yes. A volunteer’s Givefinity account is their own record. Historical service remains part of their experience even if an organization relationship later ends or is archived.
Can organizations see all of a volunteer’s activity?
No. Organizations see the activity and information appropriately connected and submitted to their organization rather than a volunteer’s entire personal history.
What is the difference between verified service and self-reported service?
Volunteers can record their own service, while participating organizations can review and verify service connected to them. Verification adds another layer of trust without preventing volunteers from keeping a broader record of their experiences.
Can volunteers control how their impact is shared?
Givefinity is designed to give volunteers a personal record of their service and impact, including an Impact Passport that can support how they choose to present their experiences. Specific sharing and privacy options depend on the settings available within the platform.
